$129per platform, per month
The weekly read, and the fixes that follow from it.
Keep it tuned · Per platform, per month
Account Care
Account Care Plus
Account Care: the account, watched week by week.
A rebuild is a day of work. An account is a year of it. Prices move in your zone, campaigns run past their date, menu rows go quiet, reviews pile up unanswered. Account Care is the month-by-month version of the read you already bought.
$249per platform, per month
Everything above, plus your Grab campaigns run by hand and a plan for the season.
Cancel anytime. Six months at the price of five, twelve at the price of ten. Each extra platform adds half a plan, not a whole one, because the benchmark and the calendar are shared.
Where it fits
The one-off work, then the year.
Once · pick one, not both
Account Audit
We read the account and your zone and hand you a ranked list of what to fix. You make the changes.
$299 · 5 daysAccount Rebuild
The same read, then every change you approve is made for you.
$399 · 10 days
Then, every month
Account Care
Whichever of the two you took, the account is now read and documented. Account Care keeps it that way: watched, adjusted and defended, week after week.
from $129/moAccount Care needs an audit or a rebuild delivered in the last six months. Without a baseline and a benchmark, a weekly email about numbers nobody has interpreted is worth nothing.
The rhythm
What a month actually looks like.
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Every week
We read eight numbers
Orders per trading day, gross and net per order, baskets above your threshold, rating and rating count, cancellations, refunds, and ad spend and orders by campaign.
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Every week
You get one short email
What moved, what we changed, and what we are deliberately leaving alone this week. Two minutes to read.
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2 to 3 weeks apart
We move one lever
Never two at once on the same measure. It is slower, and it is the only way either of us can tell what worked.
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Every quarter
You get it in writing
What changed on your account, what changed among the restaurants you are benchmarked against, and what changed in the fee stack.
The two plans
What each one covers.
| Every month, on your account | Account Care$129 /mo | Account Care Plus$249 /mo |
|---|---|---|
| Weekly read of the eight numbers, in one email | ✓ | ✓ |
| Listing and menu adjustments, one lever at a time | ✓ | ✓ |
| Promo calendar held: end dates, thresholds, campaigns stopped | ✓ | ✓ |
| Menu hygiene each cycle: dead rows, new dishes, translations | ✓ | ✓ |
| Review replies drafted within two days | ✓ | ✓ |
| Refunds contested inside Grab's 7-day appeal window | ✓ | ✓ |
| Written quarterly review | ✓ | ✓ |
| Grab feed and keyword campaigns run by hand, against a return floor | – | ✓ |
| Negative keywords pruned, terms that spend without converting cut | – | ✓ |
| Season plan: festival and holiday windows, planned ahead | – | ✓ |
| Merchant access required | – | ✓ |
On one account we read, the keyword campaign carried 219 terms that spent more than half the ad budget and produced no orders at all. That is not a setting you fix once. Plus is for accounts where the campaigns are big enough to be worth a hand on them every week.
Read this part
What Account Care is not.
- Not a photo service. You supply the photographs. We say which are missing, in what order they matter, and how to shoot them.
- Not kitchen work. Portions, packaging and prep time are yours. We tell you when the data points at one of them.
- Not a promise of results. No percentage, no ranking, no order count. We commit to what we watch and change, not to what the numbers do next.
- Not your ad budget. What you spend on Grab campaigns is paid by you, to Grab. This fee buys the hand on the dial, not the spend.
- Not a lock-in. Monthly, cancel anytime with a month's notice. The six and twelve month prices are a discount, not a contract you cannot leave.
$149
Audited more than six months ago? Take a Second Read.
The same forensic read, on an account we have already audited or rebuilt, once you have applied the decisions. Half the price of a first audit, because the benchmark and the history are already ours. It is also the usual way back into Account Care.
Ask for a Second Read
Ask for a quote
Tell us which account to watch.
There is no checkout button on this page on purpose. Account Care only makes sense on an account we have already read, so we confirm the platform and the scope with you first, then send the subscription link.
- A real operator replies, usually within 24 to 48 hours.
- No card, no commitment at this step.
- If your account is not ready for it, we will say so.
Quick questions before you commit.
If yours isn't here, email us, a real person answers.
Can I cancel?
Yes, monthly, with a month's notice. The six month price is five months of fee, the twelve month price is ten, so committing costs less, but the monthly plan is a real option and not a trap. Nothing we changed on your account is undone when you stop.
What do you change without asking me?
Reversible settings inside the scope you approved at the start: category and dish order, descriptions, promo end dates and thresholds, campaign budgets within the range you set, and replies to reviews. Anything that changes what you sell or what it costs, so prices, deletions, new dishes, a new campaign type, is proposed and waits for your yes.
Is it priced per platform?
Yes, like the audit and the rebuild. The first platform is the full price. Each additional platform adds half a plan, because the benchmark, the calendar and the season plan are shared across them, and only the account work is duplicated. GrabFood everywhere we work, plus foodpanda and LINE MAN in the markets they operate in.
How is this different from an agency retainer?
An agency retainer bills the same whether or not anyone read your numbers that month. Here, every month starts with the weekly read, and the email tells you what we changed and what we chose not to touch. If a month has nothing worth changing, the email says that too.
Keep the account tuned.
Tell us which account we read for you and which platform you want watched, and we'll come back with the scope and the subscription link. From $129 a month, cancel anytime.